What Are Cookies?

Cookies are small text files that are stored on your device, including computers, laptops, tablets, and mobile phones, when you visit websites. They contain information about your browsing behavior, preferences, and choices while interacting with the website. Cookies help the website remember settings, improve performance, provide personalized content, and maintain a safe and secure environment. They also allow the website to understand how visitors use the site, including the pages they visit, the time spent on each page, and the actions they perform, which helps in improving the website experience for all users. Cookies cannot access personal files on your device, cannot carry viruses or malware, and only collect information that you voluntarily provide through forms, account registration, or other interactions with the website.

Purpose of Cookies

Cookies serve multiple purposes, including ensuring that the website functions correctly, enhancing the browsing experience, improving site navigation, and providing insights to the website owners. They help in tracking performance, understanding visitor behavior, detecting potential security threats, and ensuring that website features work as intended. Cookies also allow the website to remember user preferences for future visits, such as language choice or region, which ensures a more tailored and efficient experience. Additionally, some cookies are used to support marketing, analytics, and reporting functions, which allow the website to make data-driven improvements.

Types of Cookies

All Landlord Certificates may use a range of cookies to achieve different objectives, including functionality, security, analytics, and marketing. The types of cookies include:

Strictly Necessary Cookies –

These cookies are essential for the operation of the website. They allow navigation, enable access to secure areas, maintain login sessions, and support the core functionality of the website. Without these cookies, essential features may not be available or may not work properly.

Performance and Analytics Cookies – These cookies collect anonymous information about how visitors use the website, such as the number of pages visited, time spent on each page, click patterns, and navigation paths. This information helps the website understand visitor behavior, improve layout, enhance speed, and optimize content for better usability.

Functionality Cookies – Functionality cookies store information about choices you make on the website, including preferred language, location, and other display options. These cookies ensure that the website provides a more personalized experience by remembering your preferences across multiple visits.

Marketing and Third-Party Cookies – Marketing cookies track browsing activity across different sections of the site to deliver relevant advertising and measure the effectiveness of advertising campaigns. Trusted third parties, including advertisers and analytics partners, may place these cookies to help with targeted advertising and performance reporting.

Security Cookies – Security cookies are used to monitor unusual or unauthorized activity, detect potential threats, prevent fraud, and maintain the overall integrity of the website. They help ensure that all visitors can use the website safely without risking data breaches or malicious attacks.

Preference Cookies – Preference cookies store user choices related to layout, display settings, or other customizations. They allow the website to remember these selections and provide a consistent, tailored browsing experience during future visits.

How We Use Cookies

Cookies and similar technologies are used to:

Enhance and customize your browsing experience, ensuring that the website works efficiently according to your preferences.
b. Analyse website usage, including the number of visitors, time spent on pages, navigation paths, and interactions, to identify areas for improvement.
c. Remember user preferences, settings, and choices across multiple visits to provide a more personalized experience.
d. Deliver targeted advertisements and measure the effectiveness of marketing campaigns using aggregated and anonymized data.
e. Maintain website security and prevent unauthorized access, fraud, or other malicious activities.
f. Support essential technical operations, including website maintenance, content delivery, and system performance monitoring.
g. Facilitate automated processes to improve content delivery, recommend relevant features, and optimize website layout, without using personal or sensitive information.

Consent and Cookie Controls

When you first visit the website, you may see a cookie consent banner or notification. By clicking “Accept” or continuing to use the website, you provide consent for the placement of cookies as described in this policy. Visitors have the ability to withdraw or modify their consent at any time through browser settings or through any available cookie preference tools provided on the website. Adjusting cookie settings may affect how certain features or pages function, but essential services will remain operational.

How to Control and Delete Cookies

Visitors can manage or delete cookies by adjusting browser settings according to the following methods:

Chrome: Settings → Privacy and security → Cookies and other site data
b. Safari: Preferences → Privacy → Manage Website Data
c. Firefox: Options → Privacy & Security → Cookies and Site Data
d. Edge: Settings → Cookies and site permissions

Blocking cookies may prevent some website functions from operating correctly. Deleting cookies may remove stored preferences, requiring users to set them again on future visits.

Third-Party Cookies

Some cookies may be placed by trusted third parties, including analytics providers, advertising partners, and social media platforms. These cookies may track browsing activity, deliver targeted advertising, or provide insights into website performance. The website does not control these cookies, and visitors are encouraged to review the privacy and cookie policies of these third parties for additional information on how they manage data.

Cookie Duration and Data Retention

Session Cookies: Exist only for the duration of a browsing session and are automatically deleted when the browser is closed.
b. Persistent Cookies: Remain on your device for a fixed period or until manually deleted.
c. Data collected through cookies may be aggregated and stored to support reporting, analysis, and website improvement.
d. Security and essential cookies may have longer retention periods to ensure ongoing protection and operational stability.

User Rights

Visitors have the following rights regarding cookies and the data collected:

Control, block, or delete cookies using browser settings.
b. Refuse non-essential cookies without affecting access to essential website functions.
c. Access information collected via cookies and understand how it is used.
d. Object to certain types of data processing, including automated decision-making.
e. Withdraw consent for cookie usage at any time.
f. Exercise these rights without incurring restrictions or penalties when interacting with the website.

Security and Legal Compliance

All Landlord Certificates ensures compliance with UK data protection laws. Cookies are used in line with privacy principles, transparency standards, and consent requirements. Security cookies play a critical role in preventing unauthorized access, maintaining the integrity of the website, and safeguarding visitor information.

Data Sharing

Information collected through cookies may be shared with trusted partners, including analytics providers, advertising agencies, and technical service providers. Shared data is anonymized or aggregated to protect individual privacy. Data is only shared for legitimate purposes, including website optimization, marketing measurement, or technical support.

Cookie Audits

The website regularly reviews all cookies in use to ensure relevance, compliance, and effectiveness. Outdated, unnecessary, or redundant cookies are removed or updated to maintain security and improve website performance. These audits help guarantee that cookies are used responsibly and in accordance with applicable laws.

Children’s Privacy

Cookies are not used to collect personal information from children under the age of 13. The website does not target children in its cookie practices, and no advertising or analytics activity is directed at children.

International Data Transfers

Some cookie data may be transferred to servers or service providers located outside the UK. All transfers are conducted in compliance with UK data protection regulations and ensure that equivalent privacy safeguards are in place.

Policy Enforcement

The website actively enforces this Cookies Policy. Any concerns, complaints, or reports of misuse related to cookies can be addressed through the contact information provided in this policy. Enforcement ensures that cookie practices remain transparent, safe, and lawful.

Automated Decision-Making

Some cookie data may be used to support automated processes, such as content delivery, layout optimization, or personalized feature suggestions. These processes do not involve sensitive personal information and are designed only to improve user experience. No automated decisions impact visitor rights or access to services without consent.

Changes to This Policy

This Cookies Policy may be updated to reflect changes in technology, legal requirements, or website practices. The “Last Updated” date indicates the current version. Visitors should review this page regularly to stay informed about cookies, their use, and their rights related to data collection.