Who we are
Our website address is: https://alllandlordcertificates.co.uk.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
At All Landlord Certificates Ltd, we are committed to safeguarding your privacy. This Privacy Policy outlines the types of information we collect and how we use it. By using our website (https://alllandlordcertificates.co.uk), you consent to the collection and use of your information as described in this policy.
Personal Information You Disclose to Us:
We collect personal information that you voluntarily provide to us when you express interest in our services, participate in activities on our website, or contact us and order form. This may include:
- Names
- Phone numbers
- Email addresses
- Mailing addresses
- Billing addresses
Protection of Your Personal Information:
At All Landlord Certificates Ltd, we take the protection of your personal information seriously. We do not sell, trade, or otherwise transfer your personal information to third parties for marketing or advertising purposes.
Your personal information is used solely for the purposes outlined in this Privacy Policy, including providing you with the products and services you request, improving our website and services, and communicating with you about updates or promotions related to our business.
We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, but these parties are contractually obligated to keep your information confidential and are prohibited from using it for any other purpose.
We are committed to ensuring the security of your personal information and have implemented appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction.
If you have any concerns about the use of your personal information or believe that it has been misused, please contact us immediately at contact@alllandlordcertificates.co.uk so that we can address your concerns promptly.
How We Process Your Information
We process your information to provide, improve, and administer our services, communicate with you, ensure security and fraud prevention, and comply with legal requirements. We may also process your information for other purposes with your consent.
We process your personal information for various purposes, depending on how you interact with our services, including:
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Delivery of Services: We process your information to deliver and facilitate the delivery of services to you. This includes providing you with the requested service promptly and efficiently.
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Customer Support: We process your information to respond to your inquiries and provide support as needed. Our goal is to address any concerns or issues you may have regarding the services we offer.
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Order Management: We process your information to fulfill and manage your orders, including processing payments, managing returns, and facilitating exchanges made through our services.
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Protection of Vital Interests: In certain situations, we may process your information to protect an individual’s vital interests, such as preventing harm or ensuring safety.
Legal Bases for Processing Your Information
We only process your personal information when we have a valid legal reason to do so under applicable law, such as with your consent, to comply with legal obligations, to fulfill contractual obligations, to protect your rights, or for legitimate business interests.
For Users in the EU or UK:
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the legal bases we rely on to process your personal information. We may rely on the following legal bases:
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Consent: We may process your information with your explicit consent for specific purposes. You have the right to withdraw your consent at any time.
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Performance of a Contract: We may process your personal information to fulfill our contractual obligations, such as providing services or responding to your requests before entering into a contract.
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Legal Obligations: We may process your information to comply with legal obligations, such as cooperating with law enforcement agencies, defending legal claims, or disclosing information as required by law.
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Protection of Vital Interests: We may process your information to protect your vital interests or those of others, such as in emergencies or to prevent harm.
We are generally considered the ‘data controller’ under European data protection laws for the personal information described in this privacy notice.
Information Automatically Collected:
Certain information is collected automatically when you visit our website. This includes your Internet Protocol (IP) address and browser/device characteristics. While this information does not identify you personally, it helps us maintain the security and functionality of our website and allows us to analyze user behavior for internal purposes.
We also use cookies and similar technologies to collect additional information. For more details, please review our Cookie Notice.
The information we automatically collect may include:
- Log and usage data: Information about your activity on our website, such as pages viewed and actions taken.
- Device data: Information about the device you use to access our website, including hardware details and operating system.
- Location data: Information about your device’s location, which may be collected with your consent for certain features of our website.
Information Collected from Other Sources:
To improve our marketing efforts and update our records, we may collect limited data from public databases, marketing partners, and other sources. This may include mailing addresses, email addresses, and social media profiles.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
