Privacy Policy for All Landlord Certificates

At All Landlord Certificates, your privacy is very important to us. This privacy policy outlines how we collect, use, store, and share your personal information when you interact with our services. This includes activities such as:

Visiting our website at alllandlordcertificates.co.uk or any associated website that links to this policy.
Communicating with us via email, phone, or other channels.
Engaging with our products, services, marketing campaigns, or events.

If you have any concerns or questions, reviewing this privacy policy will help you understand your rights and the choices you have regarding your personal data. If you do not agree with our practices, we ask that you refrain from using our services. You may also contact us anytime at info@alllandlordcertificates.co.uk for further assistance.

1. Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide when you contact us, make enquiries, use our services, or engage with us in any other way. This may include:

Your name
Email address
Phone number
Mailing and billing addresses
Payment information (processed securely via Stripe)
Preferences for communication

We do not process sensitive personal information. All personal information you provide must be accurate and up-to-date.

Information Automatically Collected

When you visit our services, certain information may be collected automatically, including:

Device and browser information: such as IP address, browser type, operating system, language preference, and device identifiers.
Usage information: such as pages visited, time spent on the website, search queries, and features used.
Location data: approximate or precise location, depending on your device settings. You may choose to disable location tracking.
Cookies and similar technologies: to improve your browsing experience and analyze usage.

Payment Data

If you make a purchase, we collect the information required to process your payment, such as credit/debit card numbers and security codes. This information is securely handled by Stripe.

2. How We Use Your Information

We process the information we collect for purposes including, but not limited to:

Providing and managing our services to meet your needs.
Responding to your enquiries and providing customer support.
Processing payments, fulfilling orders, and handling returns or exchanges.
Improving our services and website functionality.
Ensuring security, fraud prevention, and legal compliance.
Protecting your vital interests in urgent situations.

3. Legal Bases for Processing

Under applicable laws like GDPR and UK GDPR, we process your information based on one of the following legal grounds:

Consent: When you give explicit permission for us to use your data. You can withdraw consent at any time.
Contractual necessity: When processing is required to fulfill a contract with you.
Legal obligations: When necessary to comply with laws, regulations, or legal proceedings.
Vital interests: To protect life or prevent serious harm.
Legitimate interests: To operate and improve our business, provided your rights are respected.

4. Sharing Your Information

We may share your personal data in specific circumstances:

Third-party service providers: Vendors, contractors, or partners performing services on our behalf, including:

Payment processors
Website hosting providers
Analytics and reporting services
Cloud computing services
Advertising networks and retargeting platforms
Business transfers: In connection with mergers, acquisitions, or sales of assets.

Business partners: To provide products, services, or promotions.

Google Maps APIs: For location-based features; cached on your device, revocable by contacting us.

All third parties are contractually bound to protect your information and only use it as instructed by us.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, pixels, or other tracking methods to collect data about your interactions with our services. You can control or disable these technologies via your browser settings. More information is available in our Cookie Notice.

6. Data Retention

We retain your personal information only as long as necessary to provide our services or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

7. Security

We implement organizational and technical measures to protect your information. However, no system is entirely secure. Data transmission is at your own risk, and we cannot guarantee absolute protection against unauthorized access or breaches.

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from children. If we discover that we have collected data from a minor, we will delete it promptly. Parents or guardians should contact us at info@alllandlordcertificates.co.uk for any concerns.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access, review, and obtain a copy of your data
Correct or update inaccuracies
Request deletion or restriction of processing
Data portability
Object to marketing communications
Withdraw consent at any time

For users in the EEA, UK, or Switzerland, complaints can also be submitted to local supervisory authorities.

10. Do-Not-Track Features

We do not currently respond to browser “Do-Not-Track” signals. If standards evolve, we will update this policy accordingly.

11. London Residents

London residents have additional rights, including requesting information about data shared for direct marketing and removal of publicly posted information. Requests can be submitted in writing to the contact details below.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies when visiting.

13. Communications and Marketing Preferences

You may receive promotional emails or notifications from us if you have opted in. You can manage your preferences, unsubscribe, or opt out at any time by using the links in communications or contacting us directly.

14. Automated Decision-Making

We do not currently use automated decision-making, profiling, or AI-based tools that produce legal or similarly significant effects. If we implement such tools in the future, we will notify you and provide rights to review or contest decisions.

15. Updates to This Policy

We may revise this privacy policy periodically. The latest version will always be accessible on our website, with updates indicated by a new “Revised” date. Material changes may be notified directly.

16. Contact Us

If you have questions or concerns, you may reach us at:

Email: info@alllandlordcertificates.co.uk
Phone Number: +44 208 004 9655
Postal Address:
55 Windermere Ave, Purfleet RM19 1QN, United Kingdom

17. Access, Update, or Delete Your Data

You can request to review, correct, or remove your personal information at any time by contacting us via email. We will respond in accordance with applicable laws.